Acclipse, document management, web solutions, for accountants, web and office

Technical Consultant

Are you a friendly and motivated technical consultant who has the experience and ability to provide our clients with the best customer service experience they could get?

Acclipse NZ Ltd is a dynamic, innovative technology company providing software to the accounting and general business market.
This position will appeal to you if you are a highly motivated person who thrives on excellent customer service and meeting & exceeding your goals.

Generally, the role will include:

• Professionally and effectively counseling clients on the setup and use of products;
• Active involvement in testing and evaluating a range of products;
• Analysing, diagnosing and resolving client product enquiries;

The successful candidate will have a positive attitude, excellent verbal and written communication skills and a commitment to achieving high standards.

Specifically, they will also have:

• Strong analytical and problem-solving skills, with the proven ability to evaluate complex situations, develop creative alternatives, and provide suitable recommendations;
• Superior time-management skills, with the ability to quickly adapt to changing priorities and fluctuations in workflow;
• Advanced proficiency in the Microsoft Office suite, Windows Operating Systems, and Internet applications;
• Previous experience working with Accountants a plus.

Training Consultant

At Acclipse no two days will be the same! We are a rapidly growing and innovative technology company, seeking an energetic and enthusiastic person for a newly created role of training consultant.

This position will appeal to you if you are a highly motivated person who thrives on providing clients with the best possible training experience on our wide range of products.
 
Generally, the role will include:

• Developing and conducting workshops, seminars and webinars
• Providing onsite and online consultative training services to clients to ensure they are using our products in the most suitable way for their business; 
• Regular travel to perform onsite training/workshops throughout New Zealand 
• Active involvement in testing and evaluating a range of products

The successful candidate will have a positive attitude, excellent verbal and written communication skills and a commitment to achieving high standards.

Specifically, they will also have:

• Strong analytical and problem-solving skills, with the proven ability to evaluate complex situations, develop creative alternatives, and provide suitable recommendations;
• Superior time-management skills, with the ability to quickly adapt to changing priorities and fluctuations in workflow; 
• Advanced proficiency in the Microsoft Office suite and Internet applications; 
• Previous experience working with accountants a plus.

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